Another remark you make is that “Hispanics have grown up in a world where they receive basically the same pay no matter how hard they work. As a result, there is no sense of urgency; everything can wait until tomorrow or manana”. I am very offended by this statement and when I had a few of my Hispanic employees read the article they were offended most by this statement. I have employees that have no sense of urgency and others who are on top of everything and work as if there is no tomorrow. But being Hispanic has nothing to do with having a sense of urgency or not.
Further along you say that Hispanics value family more than Anglos using the example that an American may miss his or her child’s ball game because of a work commitment and the Hispanic would do the opposite. In my experience I have found the very opposite to be true. Most Americans will miss work to go watch a son or daughter’s ball game while the Hispanics stay on the job and work.
“Hispanics believe that ‘if you don’t cheat you don’t get ahead attitude is seen as normal’… Isn’t that true for anyone that has had their trust broken by someone? Don’t you think the investors that entrusted Bernie Maddoff to manage their money have a very hard time trusting anyone now? That doesn’t have anything to do with what spot on the planet you are from that has to do with what events and experiences have impacted you most in this life.
A prophetic statement by Tom Fuhrmann, “Our downfall is we say it once, move on and assume they get it”. Is that a condemnation on Hispanics or is that a condemnation on the person giving instructions? The real problem is that in order to manage, supervise and lead people to greatness managers/leaders must invest an inordinate amount of time and effort and most owners/managers don’t want to put that much effort into it and so when things aren’t going well they blame it on someone’s culture. When the truth of the matter is that no matter what race, creed, nationality, color and religion anyone may be they must be trained properly and be given certain things to empower them to do their job well. To train them properly you must cover three basics: 1) tell them what you want them to do, 2) tell them how to do it and 3) tell them why it is important. You may have to do this more than once for certain people but their culture doesn't have anything to do with that.