How to read body language

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Farmer talk Much can be gained by paying attention to an employee’s body language. According to Shawn McVey, of McVey Management Solutions in Chicago, body language is the best indicator of how employees feel about you and the information you’re providing.

Employees are receptive to your ideas if they…
Rest their hands flat on the table
Keep their palms open
Smile frequently

They show hesitance or frustration when they…
Play with rings, watches, glasses
Pinch the bridge of their nose
Scratch the back of their neck

They may be hiding information or lying about something by…
Hiding hands in pockets
Blinking rapidly
Avoiding eye contact
Often swallowing or clearing throat

Boredom is expressed through…
Supporting head with hand
Pulling on ears
Restless movement, yawning
Crossing and re-crossing of legs

Anger exists when they…
Clench their fists
Tap their hands or feet
Cross their arms
Blink eyes incessantly

They show the need for reassurance about recommendations when they…
Stick a pen in their mouth
Squeeze the chunky part of their hand
Bite their nails
Touch their throat

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