Avoiding eye contact with the boss — as a sign of respect — is not as common in the Hispanic population as it once was.

To some extent, it depends on an employee’s status in his home country or his own self-confidence, explains Tom Wall with Language Links, a Hispanic-consulting service in Denmark, Wis.

It may be more common among new hires.

To learn more about cultural differences and how to overcome them, please see “How to avoid cultural complications” on page 52 in the September issue of Dairy Herd Management.