Provide milking procedures in Spanish

The next time you train new Hispanic employees in the parlor, consider giving them a copy of your dairy's milking procedures in Spanish. Francisco San Emeterio, dairy consultant with Purina Mills, Inc., in Lansing, Mich., encourages his clients to provide the milking routine in two columns - one in English and the other in Spanish. "It is a lot easier to communicate between two languages with a piece of paper" that is separated into two distinct columns, he says.

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