4. Be direct
This can be a challenge for many of us as we feel that being direct with others might upset them and create stress in the workplace. Many of us tend to throw hints here and there and bring up a problem in an indirect way; we tell stories instead of going straight to the point. And that is ok, as long as your audience understands that the point is hidden between the lines. What we must understand is that not everyone communicates in this way and that many people would rather have a direct exchange of information. If you are having a problem in the maternity area, make sure that you convey this problem to your manager as directly as possible. Instead of recounting your experiences over the last two weeks, start by saying that you have a problem and would like to consult with him, and then explain what the problem is. Make sure the message is not lost in the story.
Important to note here is that being direct is not the same as being confrontational or aggressive. Being direct is saying things in a clear and concise manner. It is very important to remember that we should communicate respectfully with both our supervisors and our co-workers.
These are only a few examples of how we can improve communication at work. Our cultural background determines how we communicate, but with some understanding of how others and we might convey and receive a message, we can start minimizing our differences and work together more efficiently. Better communication does not only improve our work environment, but also the health of the dairy industry and our communities.
Noa Roman-Muniz is a extension dairy specialist with Colorado State University